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At Latest Bronte, we want you to be completely satisfied with your purchase. If you change your mind within 30 days of the purchase date, you can get a refund as long as you have your original receipt or proof of purchase.
The item must be in its original condition and packaging. Return shipping expenses are the responsibility of the customer, unless the item is faulty or damaged. We will handle your refund or exchange once we receive and inspect the returned item. We appreciate your understanding in following these recommendations to guarantee a smooth returns and exchanges process.
Please keep in mind that earrings cannot be refunded or exchanged for hygiene reasons.
Please contact our customer service at info@latestbronte.com with your order details to start a return or exchange, and we will walk you through the process.
If you receive a faulty or damaged item, please contact our customer support at info@latestbronte.com within 7 days of receiving your order. Include your order details as well as clear images of the faulty or damaged item to speed the process. We will assist you with the return or exchange process. In these circumstances, we will pay for the return postage. Upon receiving the faulty item, we will inspect it, and if the fault is verified, we will offer you the option of a replacement or a full refund, including any associated shipping fees. We appreciate your help and apologise for any inconvenience. Our goal is to ensure your satisfaction with every purchase from Latest Bronte.